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#Product Design

[19] pieces archived

Posts on the craft of being a Product Designer: research, decisions, communication with stakeholders, presentation, and the art of building products that solve the right problem.

[01]
Design for AI 7 min

Multi-agent orchestration for designers

Seven patterns for coordinating multiple AI agents, and what each one asks of the interface.

[02]
Design for AI 6 min

Prompt engineering as design work

Two years ago this was an engineering job. Today, designers write prompts side by side with data science. Five patterns and a reverse-engineering trick that changes everything.

[03]
Design for AI 6 min

From deterministic to probabilistic design

For 60 years we designed for predictable screens. AI broke that. What changes in the method when the output is no longer fixed.

[04]
Design for AI 5 min

Mental models for AI design

Co-pilot, Assistant, Learning Partner: three ways people understand AI, and how each one changes the interface you'll design.

[05]
Inclusion 5 min

Inclusive design teams: from pronouns to belonging

A team's internal culture shows up in the product it ships. How to build a team that produces inclusive design by default.

[06]
Inclusion 5 min

Cultural sensitivity in product design

Symbols, colours, dates, and references carry different meanings in different cultures. How to catch this before the product ships.

[07]
Inclusion 5 min

Inclusive forms: asking without excluding

Before adding a field, ask whether it's necessary. When it is, there are ways to ask that include more people.

[08]
Design for Health 4 min

eHealth, Telemedicine, mHealth: a glossary for designers

The three terms overlap but aren't equivalent. Telling them apart changes what you research, who you talk to, and what regulation applies.

[09]
Accessibility 6 min

Accessibility beyond contrast

Colour and font are just the start. Cognitive accessibility, screen readers, dyslexia: what changes when you broaden the lens.

[10]
Inclusion 5 min

Inclusive language in design

Small word swaps that change who feels welcome in the product. A practical list for emails, copy, research scripts, and UI.

[11]
Design for Health 5 min

Design Thinking in healthcare: what changes

The five phases stay five phases. But Empathise weighs more, Define gets slower, Ideate becomes co-design, and Test happens with people for whom mistakes cost more.

[12]
Design for AI 3 min

The Agentic Era: What this means for Product Design?

Is "Agentic Era" a new term for you? Let’s get you up to speed.

[13]
Design for Health 5 min

Designing with patients, not for them

Recruitment, consent, remote sessions, ethics. What changes when your participants live with a chronic condition.

[14]
Design for Health 6 min

Patient care journeys: when diagnosis takes 5 years

The IBS case shows what happens when designers map the actual path of someone living with a chronic condition. Lessons for any health design work.

[15]
Heuristic Evaluation 4 min

Free Heuristic Analysis Template

This is a free template for you to start your Heuristic Analysis

[16]
Product Trio 5 min

The famous ‘Product trio’, a team for successful digital products

The term ‘product trio’ refers to the core team involved in creating a digital product. This concept was explored by Teresa Torres in her book ‘Continuous Discovery Habits.’ Typically, this trio consi

[17]
Presenting 9 min

Presenting Design, an essential skill

Presenting your own work isn't optional, it's part of being a designer. How to prepare, deliver, and receive feedback without losing yourself in the process.

[18]
Story Mapping 7 min

How to make a storymap: the basics for improving your backlog

Story mapping is a method for organising user stories, allowing a holistic view of the entire experience.

[19]
Product Design 5 min

Should Product Designers be part of the Research Framework?

Product design should never be totally separated from the research phase. When this happens, there is a gap between what has been learnt and what is being designed.