Free Template for Heuristic Analysis
This is a free template to get started with your Heuristic Analysis.
Hello, UXers, Product folks, Designers, and curious minds! Today I decided to share a checklist I've been working on over the past few weeks to make heuristic analysis easier.
It is common for only one or two professionals to carry out this analysis. However, it's important to note that better results are obtained in heuristic analysis when it is performed by 4 to 6 evaluators.
What is heuristic analysis
Heuristic analysis or evaluation (Nielsen and Molich, 1990; Nielsen 1994) is a method for evaluating the usability of a system. This method identifies up to 40% of the most serious problems. It is therefore important to complement it with other validation methods, such as usability testing.
This evaluation is done based on usability principles, also known as "heuristics". For this, we rely on Nielsen's 10 heuristics:
Visibility of system status
Match between system and the real world
User control and freedom
Error prevention
Recognition vs. Recall
Consistency and Standards
Flexibility and Efficiency of Use
Aesthetic and Minimalist Design
Help Users Recognize, Diagnose, and Recover from Errors
Help and Documentation
What is the difference between a heuristic evaluation and an expert review?
According to usability.gov, the main difference lies in the expert review, which assumes the professional already has enough knowledge and experience to carry out an analysis with the heuristics in mind. It thus becomes a less formal analysis and does not need to specify which particular heuristic is causing a problem.
The checklist
👉🏻 This is a tool that can help newer professionals in the field carry out this evaluation or to maintain consistency across projects. Share your feedback in the comments.
Podes aceder a esta checklist aqui👇
Google Sheets Checklist Template
How it works
Log in to your Google account, or create one. Then simply go to File > Make a copy. You can then start editing the file. Use the "results" sheet to access the outcome of the analysis.